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2016 08

2016.08.25

【Important Notification】 METAL GEAR SOLID V: THE PHANTOM PAIN - Problems with sending mail via [FAQ & ENQUIRIES] on the official website.


Thank you for your continued support of METAL GEAR SOLID V: THE PHANTOM PAIN. It has been confirmed that the following problems have occurred in [FAQ & ENQUIRIES] on the official website.

[Overview]
In regards to the "Is the problem solved?" prompt found at the bottom of [FAQ & ENQUIRIES] on the official website, When "No" is selected, customers were redirected to the two pages below:

- Enquiries about transaction and online
- Malicious Act Department

However, emails from customers could not be sent through either page.

[Period of occurrence]
Monday, August 8, 4:00AM to Monday, August 22, 2:00PM (GMT)

[Current Situation]
The error has already been fixed, and operations have returned to normal.

For those who attempted to contact us during this period, please resend your email.

We sincerely apologize for any inconvenience caused by these issues, and appreciate your continued support of METAL GEAR SOLID V: THE PHANTOM PAIN.


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